SEO Marketing

SEO Marketing & E-Commerce

The E-Commerce industry has become a phenomenon of sorts, experiencing exponential growth and worldwide appeal. However, it is also subject to stiff competition and market saturation. In order to truly stand out, every E-Commerce business needs to focus its attention on its core operations.

With over a decade-long experience in providing contact center solutions, PanAmericom possesses the required acumen to take E-Commerce businesses ahead, helping them succeed both in terms of increased revenue and cost-efficiency.

Global Delivery Model: With a multi-locational and global agent model, PanAmericom always provides you with the best options. We create a flexible delivery network that allows clients to tap the right skills and services at the right price whenever available: onshore, near-shore or offshore.

Multilingual Support: PanAmericom offers you the best in linguistic support as per your business needs. Our expertise in English, Spanish and Portuguese can help you transcend geographic barriers in terms of achieving your business goals.

Data Security Compliance: We are certified with Payment Card Industry's Data Security standards (PCI-DSS), which provides an actionable framework for developing a robust payment card data security process -including prevention, detection and appropriate reaction to security incidents.

Our services

  • Outbound telemarketing
  • Inbound call response
  • Call forwarding service
  • Help desk solutions
  • Order taking
  • Order tracking
  • 24/7 Customer support
  • Email follow-up
  • Lead generation
  • Promotional calls for product and services
  • Pre-sale support via chat and call
  • Claim management
  • Up-sells and cross sells

Keeping both customer acquisition and customer retention in mind, we offer you cost-effective outsourcing solutions that suit your requirements perfectly. We employ the latest technology, tools and methodology to offer you nothing but the best outsourcing solutions.